Frequently Asked Questions | Allstate Motor Club | Allstate

Q: How do I get a Trip Interruption Reimbursement?

A:Depending on the type of incident, you’ll have to provide us with information about what happened. To be eligible for reimbursement, be sure to send the following within 90 days of the incident:

Collision (for all plans except Road Security)

You’ll need to send us a copy of the police report and the original repair bill or loss report. If you can’t get these documents, you’ll have to be able to prove:

  • There was an accident;
  • The driver of your eligible vehicle was an active Allstate Motor Club member at the time of the collision;
  • The collision took place more than 100 miles from the member’s home; and
  • The vehicle was not operable or was unsafe to drive and was towed from the scene.

Disablement (for Platinum and Platinum Elite Plans only)

You’ll need to send us a copy of the towing and repair bill(s) from a licensed service repair facility and be able to prove:

  • The repairs to the vehicle were a result of a mechanical breakdown;
  • The driver of your eligible vehicle was an active Allstate Motor Club member at the time of disablement;
  • The disablement took place more than 100 miles from the member?s home; and
  • The vehicle was not operable or was unsafe to drive and was towed from the scene.

You can mail originals of your travel expense receipts along with your name, current street and e-mail addresses, daytime and home telephone numbers, and your membership number to:

  • Allstate Motor Club, Inc.
    Benefit Payment Center
    P.O. Box 3094
    Arlington Heights, IL 60006-3094