Frequently Asked Questions | Allstate Motor Club | Allstate

Q: How do I get reimbursed for Emergency Roadside Assistance?

A: On occasion, we may authorize you to use your own service to take care of a roadside emergency. At that time, we will provide you with an authorization number. Then, just be sure you receive an itemized receipt from the service provider and add your name, address, telephone number, membership number plus our authorization number to the receipt. Then, send us the receipt within 90 days of the date you received service to:

  • Allstate Motor Club, Inc.
    Benefit Payment Center
    P.O. Box 3094
    Arlington Heights, IL 60006-3094

Your payment will be processed and sent to you upon receipt. Please allow 3-4 weeks for reimbursement.